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FAQ

Is the entrance to the resort paid?

Free admission

Is there a Shuttle service for guests?

On weekends and holidays you can use the transfer, which departs at 10:00 from the parking located between Fantasy park and the circus (near Fontana), the cost of one way travel is 500 tenge per person regardless of age, you must register in advance by number 8 (727) 312 00 08.

Do I have to pay Parking?

Parking for guests is free, the cost of Parking for guests without accommodation is 1000 tenge per day.

Can I come with pets?

Unfortunately, entry into the resort with pets is prohibited.

Can you provide a transfer?

Yes, of course, the cost of an individual transfer is 10,000 tenge one way.

How can I make a prepayment?

You can pay for any service on the website www.oi-qaragai.kz on the main page in the upper right corner is the button "ONLINE payment", you can also make an advance payment in the store "Domovoy" at Masanchi 67A.

What is the schedule of restaurants?

Restaurants are open from 8:30 to the last guest.

Cost of additional accommodation

The cost of additional accommodation ranges from 6000 to 8000 tenge, depending on the category of room.

Do you have a ski equipment rental?

Yes, there are 4 rental offices on site that are open from 9:00 to 17:00, on night skating days from 9:00 to 22:00.

Check-in and check-out time at the hotel?

Standard estimated time: check-in at 14:00, check-out at 12:00.

What is included in the accommodation?

В проживание включен завтрак по системе “Шведский стол”.

Schedule of attractions?

In winter, activities such as the park, the trolley park and the equestrian center are open daily from 9:00 to 17:00.

Is there a ski school?

The ski school is open daily from 9:00 to 17:00, the cost of training sessions from 5500 tenge on weekdays for groups of 10 people.

Cost of individual lessons?

The cost of a 2-hour lesson from 7,000 to 15,000 tenge, depending on age.

With how many years can you put a child on skis in your resort?

Classes with an instructor are available from 3 years.

Do You have accommodation for half a day?

We can offer you a day stay, the cost of which is from 21 000 tenge.

What is the number of ski slopes and their length?

15 ski slopes with a total length of 13 km.

Do you have a children's menu?

Yes, you can order dishes from the children's menu in any of our restaurants.

Where are you at?

The resort is located 40 minutes from the city center of Almaty, in order to get to us, you must go straight along the Talgar highway and turn right at the 4th traffic lights towards the mountains, go straight without turning for 15 minutes following the signs following the road .

NEWS

We are temporary closed

Sorry, but we are temporary closed

19.03.2020